The Organisation · Section 1
Staff Handbook
SY Plus Limited is an independent telecommunications solution provider offering unified communications and connectivity solutions to businesses across the UK. Through increasing technological…
Introduction
SY Plus Limited is an independent telecommunications solution provider offering unified communications and connectivity solutions to businesses across the UK. Through increasing technological advancements, SY Plus Limited is able to offer futureproof telephony solutions that can enhance the way businesses communicate, thus enabling next-level connectivity and productivity through greater ability to work remotely.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mission Statement
We exist to revolutionise the telecommunications landscape by providing businesses with fast, reliable phone systems and broadband connectivity, whilst ensuring an unwavering commitment to customer support.
Values
The SPEAK framework provides the principles that guide our business.
Using The Staff Handbook
SY Plus Limited handbook sets out the main policies and procedures that you will need to be aware of while working for us. You should familiarise yourself with it and comply with it at all times. Any questions you may have with regard to its contents or what you have to do to comply with it should be referred to your Line Manager or HR.
The policies and procedures set out in this handbook apply to all staff unless otherwise indicated. They therefore apply to managers, officers, Directors, employees, consultants, contractors, trainees, homeworkers, part-time and fixed-term employees, casual and agency staff (collectively referred to as staff in this handbook). They do not form part of the terms of your contract with us, which are provided to you separately, therefore we may amend this handbook at any time. Your contract sets out your job title, hours and place of work, probationary period, salary, holidays and holiday pay and sick pay, your entitlement to and obligation to give notice to terminate your contract and the duties of confidentiality and restrictions that continue to apply after the termination of your contract.
Responsibility Staff Handbook
The HR department has overall responsibility for this Staff Handbook and for ensuring that its policies and procedures comply with our legal obligations.
The Staff Handbook is reviewed regularly to ensure that its provisions continue to meet our legal obligations and reflect best practice.
SY Plus Limited reserves the right to change or amend any policy or procedure within this handbook at any time.
Everyone should ensure that they take the time to read and understand the content of this handbook and act in accordance with its aims and objectives. Line Managers must ensure all staff understand the standards of behaviour expected of them and to take action when behaviour falls below those requirements.
Personal Data
Whenever we process personal data about you in connection with our policies, we will process it in accordance with our Data Protection Policy. We will only process your personal data if we have a lawful basis for doing so. We will notify you of the purpose or purposes for which we use it. Please see the Internal Data Protection Policy in this Staff Handbook for further information.